Can I change or cancel my order?

We allow changes or cancellations within 24 hours of purchase. Please email us immediately at have.vivid.love@gmail.com if you need to make changes.

I entered the wrong address. What do I do?

If you realize your shipping address is wrong, contact us within 24 hours! After that, we cannot guarantee address changes once the order has been processed.

Can I pick up my order locally in Hawaii?

Yes, we offer local pickup. However, we’re working on local pop-ups and events in Oahu — stay tuned for announcements!

What is your return policy?

We accept returns within 14 days of delivery for unworn, unwashed, and undamaged items. To start a return, please email have.vivid.love@gmail.com.

Can I exchange my item for a different size?

Absolutely! As long as the size you need is in stock, we’re happy to process an exchange. Just email us with your order number and the size you need.

What materials are your jerseys made of?

Our Euphoria Jerseys are crafted from high-quality 240 GSM mesh fabric for ultimate comfort, durability, and a premium feel.

How do your sizes fit?

Our jerseys have an cozy/relaxed fit. We recommend checking our Size Guide before ordering to ensure the perfect fit

What inspired the ‘Euphoria’ collection?

The Euphoria Jerseys celebrate raw freedom and high emotional energy — a moment where reality fades and passion takes over.

Why are your drops so limited?

We believe in exclusivity. Each drop is produced in limited quantities to keep every piece special — once it’s gone, it’s gone. This also helps us maintain high quality and avoid mass production.

How fast do drops sell out?

Some of our most hyped items sell out within hours — especially jerseys with limited colorways. We recommend being ready when drops go live and signing up for early access through our email list.

If something is sold out, can I still get it?

Once an item is sold out, it usually won’t return. However, we sometimes do surprise restocks or alternate color drops — follow us on Instagram @vividlove.co and subscribe to our newsletter for updates.

Where is Vivid Love based?

We are proudly based in Oahu, Hawaii, inspired by the vivid energy and love of fashion.

When are new drops released?

New collections and exclusive drops are announced first through our email list and Instagram. Follow us @vividlove.co and sign up for early access!

What is Vivid Love’s vision?

At Vivid Love, we believe clothing is more than just fabric — it’s a reflection of emotion, identity, and story. Our vision is to redefine streetwear by merging bold expression with deep meaning, creating wearable memories that speak louder than trends. Each drop is exclusive, expressive, and unforgettable — a symbol of purpose and individuality. We exist to inspire people to chase vivid dreams, follow vivid visions, and turn them into reality. Vivid Love isn’t just a brand — it’s a movement that empowers you to wear your journey with pride.

VIVID LOVE — Brand Manifesto

Built from silence.

Fueled by pain.

Driven by love.

We come from places where love wasn’t loud,

where dreams felt out of reach,

and change looked impossible.

But we’re not waiting.

We’re chasing what sets our soul on fire —

and we’re wearing the scars to prove it.

This isn’t a brand.

This is a reminder:

You don’t have to be perfect to move different.

You just have to feel it enough to never stop.

We’re not trying to fit in.

We’re trying to be the reason things shift.

Mission Statement

We create clothing for people chasing the things they love

— even when it hurts.

Every piece is stitched with movement.

Built to speak for those who keep showing up.

Not for validation.

But because change starts with one bold soul.

The Movement

This is for:

• The ones who chase dreams nobody claps for
• The ones who are tired of waiting for change and decided to become it
• The ones who love hard, lose hard, and still show up harder

Vivid Love is for the ones who feel, move, and love with intent.

It’s for the creators, the loners, the quiet legends.

Not everyone will get it —

and that’s exactly the point.

You don’t follow the wave.

You are the wave.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal

Is it safe to order from your site?

Absolutely! Our store uses secure SSL encryption to protect all your personal and payment information.

How do pre-orders work?

When you pre-order an item, you’re reserving it before it officially drops. Payment is taken immediately, and your item ships out on the release date mentioned.

Can I cancel a pre-order?

Yes, you can cancel a pre-order within 24 hours of purchase. After that, cancellations are not guaranteed.

How should I wash my jersey?

We recommend washing your jersey inside-out in cold water and hanging it to dry to preserve the fabric and print.

Will my jersey shrink after washing?

Our jerseys are made from pre-shrunk fabric, but slight shrinkage can still happen if machine dried. For best results, air dry.

Do you offer discount codes?

We occasionally offer special discounts to our email subscribers and Instagram followers. Make sure you’re signed up!

Can I use more than one discount code at checkout?

Only one discount code can be used per order.

My item arrived damaged. What should I do?

We’re so sorry about that! Please email us photos of the damaged item within 3 days of delivery, and we’ll try make it right.

I received the wrong item. What now?

If you received the wrong item, contact us with your order number and a photo of the item you received. We’ll fix it ASAP.

How can I be featured on your Instagram?

Tag us @vividlove.co and use the hashtag #VividLove in your photos for a chance to be featured!

Do you offer collaborations or ambassador programs?

Unfortunately not yet, it’s under maintenance — we’re always open to working with creative individuals who share our vision. Email have.vivid.love@gmail.com to get in touch.

Do you offer gift cards?

Yes! E-Gift Cards are available and can be used toward any product on our site.

Do you offer wholesale or bulk orders?

If you’re interested in wholesale or bulk orders, contact us at have.vivid.love@gmail.com — we’d love to work with you!